Shipping policy
Shipping Policy
Thank you for shopping with Tacos & Tshirts. Every order is specially made just for you. Please review our shipping policy before placing your order.
Made-to-Order Items
All items are made to order. Production begins shortly after your order is placed to ensure each item is created specifically for you.
Order Cancellations
Orders may be canceled within one (1) hour of purchase.
After the one-hour cancellation window has passed, your order is considered to be in production and cannot be canceled, changed, or modified.
Processing Time
Because all items are made to order, please allow 1–4 business days for production before your order is shipped.
Processing time is separate from shipping time.
Shipping & Delivery
Once your order has been shipped, delivery time will depend on the shipping method selected at checkout and the shipping carrier. Shipping and handling times may vary due to carrier delays, holidays, weather, or other circumstances beyond our control.
You will receive a tracking number via email once your order has shipped.
Lost, Stolen, or Delivered Packages
Once your package has been accepted by the shipping carrier and tracking shows “In Transit,” responsibility for the package transfers to the shipping carrier.
Stella + Stone is not responsible for packages that are:
- Lost in transit
- Stolen after delivery
- Marked as “Delivered” but not received
- Delayed due to the shipping carrier
If your package is lost, stolen, or marked as delivered but you did not receive it, it is the buyer’s responsibility to file a claim directly with the shipping carrier. We are unable to issue refunds or replacements for carrier-related delivery issues.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Orders returned due to an incorrect or undeliverable address may require the customer to pay additional shipping charges before the order can be reshipped.
Shipping Policy Agreement
By placing an order with Stella + Stone you acknowledge that you have read, understood, and agree to this Shipping Policy.